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Refund Policy

If you, or any member of your party, decide to cancel your travel arrangements at any time, written notification from the person who made the booking or your travel agent on your behalf must be received at our offices. Cancellation charges as shown below will be applicable.

Period before departure within which notice of cancellation received by us

Amount of cancellation charge

More than 56 days

Deposit plus any air ticket cancellation charges

56 - 30 days

50% of total trip cost plus any air ticket cancellation charges

Less than 30 days

100% of total trip cost including air ticket cancellation

If you wish to transfer to another holiday you will be asked to pay an administration charge of £100, plus any further costs we incur in making this alteration. You should be aware that costs incurred in transferring a booking could increase the closer to the departure date they are made and you should therefore contact us as soon as possible. You cannot transfer your holiday later than 10 weeks prior to departure.

It is strongly recommended that full insurance is taken out, which includes cover, under certain circumstances, against the loss of deposit or cancellation charges.

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