It couldn't be easier to book your next KE Adventure...

1. Select your perfect holiday
Use the search and filters to help you find your perfect holiday and departure date.

2. Read the Booking Conditions
It is important that you read the Booking Conditions and the Booking Information carefully before making your booking.

3. Book online or via the phone
Book online at any time of the day or night, or call our sales team during opening hours.

Choosing your holiday

It is important that you choose the right kind of holiday for you, and one that is well-suited to your experience and capabilities. Please read ‘Grades Explained’ for further detail on the levels of difficulty of our different holidays. The KE team have first-hand experience of a majority of the trips that we offer, and will be happy to talk to you about your chosen trip, enabling you to assess its suitability.

Before you book

Before booking a holiday with us please ensure that you are aware of the following important issues:
Travel Insurance - Suitable travel insurance is mandatory for all customers travelling on a KE holiday.
Passports - Most of the countries we visit require you to have at least 6 months validity on your passport (at the completion of your trip).
Visas - Some of our holidays require one or more entry visas. Please ensure that you have adequate time to arrange these prior to departure. You must allow at least one free page in your passport for each visa required.
Vaccinations - Some of our holidays will require you to have vaccinations before you go.

Once you have decided which holiday you are interested in, please ensure you read through the Holiday Information included on the trip page, and you can also download a copy of the Trip Notes. You should also ensure that you read through the Booking Information and Booking Conditions.

Making a booking

The easiest way to book is online via the web page of the trip that you are interested in. Simply click on your chosen departure date, select whether you are travelling on a with or without flights basis and you will be taken to our quick and easy online booking form. Alternatively you can call us to secure your booking on (+44) 017687 73966.

Deposit payment

To secure your booking we require a non-refundable deposit. Some holidays will require a higher deposit than others, and this will be confirmed as part of the booking process. Deposit amounts can also be viewed in the pricing information on the Dates & Prices page for each trip. Many of our trips fill up quickly, so to guarantee a place on your chosen departure date we advise you to book as early as possible. Please note that on occasion we may need to take an additional payment to secure your booking, for permits or flights that need to be ticketed early for example. Again this will be flagged up at the time of booking and will be confirmed in your booking confirmation.

Late booking

Full payment by debit or credit card is required at the time of booking if your reservation is made less than 8 weeks prior to departure.

Payment methods

You can make payments either by credit or debit card. We accept Visa, Mastercard, Maestro and American Express. Please note that no card charges will be applied.

Confirming your booking

On receipt of your booking and deposit payment, we will review your details and make all the necessary arrangements. We will then send you a booking confirmation email – please keep an eye out for this as it is your notification that your official confirmation documents are available in your My KE account. Please take a moment to read and check all the details. Your booking confirmation document includes your holiday joining instructions, which explain when and where you need to be to start your trip, and, if on a Guided Group holiday, when and where to meet with your KE Leader and other group members. For all trips, you will be provided with a local contact number in case of delays or an emergency. If there are any changes to the joining arrangements, we will of course keep you updated.

Managing your booking via ‘My KE’

Managing your booking via ‘My KE’

My KE is your unique customer portal where you can view your booking details, download your confirmation documents, send us extra information that we require from you before you travel, make payments and more. If you are new to KE, your My KE account will automatically be created when you place your first booking. We use the secure method of email verification codes for account access, so you won’t need to remember a password. You simply need to follow the links to My KE when prompted, or login via our homepage. Existing My KE account holders can log in during the booking form and this will speed up the process. Again, login will be by verification code.

Bookings without Flights

If you have booked on a Land Only Group Guided trip (ie without flights), you must check that your chosen holiday is 'Guaranteed’ to operate - BEFORE booking and paying for your own flights. You can check the trip status on the dates and prices table on the trip page, in your my KE account or by contacting the KE office. We will also send an e-mail when your trip is guaranteed to run and you can book flights or other travel. We cannot be held liable, in cases where we cancel your trip, for losses incurred relating to any flight booking you have made and recommend that wherever possible you buy fully-refundable tickets.

Final payment

You must ensure that you pay your remaining balance by the date shown on your invoice, which in most cases is 8 weeks prior to departure. All balance payments must be made in the currency selected at the time of booking, i.e. the same currency as your deposit payment. If we do not receive payment by the date shown on your invoice, we reserve the right to cancel your booking and apply any cancellation charges.

Making changes

If any of the information given on your booking form should change, for example passport number or contact details, it is important that you advise us immediately. Failure to do so may result in airlines or government authorities levying charges for which you would be liable. You can check your booking details are correct via your ‘My KE’ account.
Should you wish to alter your holiday booking once it has been made, eg to arrange a later flight home, an administration fee of £25, plus any further costs incurred, will be charged.
If you wish to add equipment hire to your booking, we will make the necessary arrangements and send you a revised account statement, due for payment no later than 8 weeks prior to departure.

Transferring your booking

If you decide to transfer your booking to an alternative departure or holiday, an administration fee of £100 plus any further costs incurred will be charged. However, please note that other than in exceptional circumstances we are unable to transfer your booking to an alternative holiday later than 10 weeks prior to the trip departure date. Please see our Booking Conditions for further important information on making changes to your booking.

No Surcharge Guarantee

We have undertaken to guarantee that the ‘Land Only’ price of your trip will not change once you have booked your holiday.

Keep in touch

We are always happy to hear from you, answer any questions, chat through options, and assist with booking. If you have any questions at any stage, please don’t hesitate to contact us by phone on (+44) 017687 73966 or email sales@keadventure.com.